We pledge that we will not let the customer suffer from "zero return", we will provide the customer "refunds money guarantee"in the following situation:
1.If the customer can not receive the goods 30 days later after we send out the package , as long as the customer can provide the evidence or proof to prove that the package was lost, damaged or confiscate by the customs, no matter which side's responsibility is, we pledged that we will give the refunds money back to the customer in full price or deliver goods again free in charge to the customer. We won't let the customer undertake any responsibility for the lost, no matter it is caused by any reasons which do not include the reason causes by the customer.
2.In 7 days after the customer received the package,if the customer is unsatisfied with the products,No matter what reason, as long as the customer send us back the products with the original packing through the EMS, we will refund money unconditionally to the customer after receipt of the returned products.